🚚 Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Once your order is dispatched, you will receive a tracking number via email.

🕒 Please allow extra processing time during peak seasons (Black Friday, Christmas, etc.).

3. Shipping Fees

• 📦 Free Standard Shipping on all orders over $100

• 🛃 Customs & Import duties may apply in some countries and are the buyer’s responsibility.

4. Tracking Your Order

Once shipped, your tracking number will be sent to your email. You can track it anytime using our Track Your Order page.

If you didn’t receive tracking info after 5 days, please contact us.

5. Shipping Delays

We are not responsible for delays caused by:

• Weather or natural disasters

• Customs clearance

• Courier service issues (e.g., postal strikes)

But we’ll always help you resolve any issue—just contact us!

6. Lost or Damaged Packages

If your item is lost or arrives damaged:

• Contact us within 7 days of delivery.

• We will offer a replacement free of charge or issue a refund based on the case.

7. Questions or Concerns?

Email us anytime at support@chronoelegance.com
We respond within 24h (Monday–Friday).